On average most video projects are completed within 4 days but we’ve had many jobs completed within 24 hours. It all depends on the workload, capacity available the complexity of your project.

We require a 60% deposit to accept any job into the production queue, with the balance to be paid on approval of your video. We use a secure and encrypted payment gateway provided by Paypal and payment methods include Paypal, Credit and Debit cards. In creating over 700 videos, we’ve never had a single problem at all.

If your youtube is already on youtube then we can download it without you having to upload it. You would only need to upload it if the quality in your possession is inferior to that of youtube.We always want to work with your best quality video.

Send us the original design file of your logo, usually as a vector format (adobe illustrator) or photoshop. Its important to have a logo in the highest resolution and with a transparent background.

You can send us images, video clips, logos, powerpoint presentations for use on the video.

Although we normally nail the video work first time and most time with just one revision, we will keep working on your video until you are 100% satisfied. As long as the changes are on our side, the revision cost is included in whatever contract fee we’d have agreed.

Not unless you have permission to use them. We generally do not use any copyright materials (images, videos or music) without the explicit and written permission of the copyright owners. We do however have a very large library of royalty free assets.

Absolutely yes. The same approach we use for video remixes applies.

Absolutely yes! We work with a group of dedicated professional voice over talents so we are guaranteed to find the perfect voice for your video.

Yes we offer this service and guide you all the way with things like cameras to use (low and high budget options), sound recording best practice, file formats to use, lighting and so much more. We use Skype a lot to communicate.